Support

How do I reset my password?

On the login screen, tap Forgot Password? and enter your email address. You'll receive a password-reset link shortly. Check your spam folder if it doesn't arrive within a few minutes.

How do I delete my account?

Go to Profile → Settings → Delete Account. Confirm the action and your account, along with all personal data and user-generated content, will be permanently deleted within 30 days. This cannot be undone.

Health data isn't syncing — what should I do?

First, make sure Health Sync is turned on in Profile → Settings → Health & Privacy. Then:

• On iPhone, open the Health app → Browse → Sharing → Apps, find Lifyinos, and confirm all required permissions are allowed.
• On Android, open Health Connect → App permissions → Lifyinos, and enable read permissions for Steps, Sleep, and Exercise.
• Pull down to refresh the home screen to trigger a manual sync.
• Note: on iOS, HealthKit may not report exact permission status — the app proceeds optimistically and syncs whatever data is accessible.

How do I turn off health sync?

Go to Profile → Settings → Health & Privacy and toggle Health Sync off. Your previously synced health tasks will remain, but no new data will be pulled from Apple Health or Health Connect.

How do I edit or delete a task?

On the home screen, swipe left on any task card to reveal the edit and delete options. You can also tap a task to open it and update its progress or details.

My voice input isn't working — what do I do?

Lifyinos uses your device microphone and on-device speech recognition. If voice input fails:

• Go to iPhone Settings → Privacy & Security → Microphone and make sure Lifyinos has access.
• Go to iPhone Settings → Privacy & Security → Speech Recognition and enable Lifyinos.
• Restart the app and try again.
• Ensure you have an active internet connection, as speech recognition requires it on first use.

What data does Lifyinos store?

Lifyinos stores your account details, user-generated tasks and reflections, and (optionally) health metrics you choose to sync. For full details, see our Privacy Policy.

Is my data private?

Yes. Your data is never sold, rented, or shared with advertisers. It is stored encrypted on Supabase (AWS ap-northeast-1). AI-powered insights are processed server-side via Google Gemini using only the content you provide. See our Privacy Policy for more.

Can I use Lifyinos offline?

You can browse your existing tasks and logs without an internet connection. However, saving new entries, syncing health data, and generating AI insights all require an active internet connection.

How do I update my name or phone number?

Go to Profile → Edit Profile and update your details. Changes are saved immediately.